Getting Started

All items are made in-house in my studio in Toronto, Canada. The ultimate goal is to create sustainable items that reduce carbon emissions in the production process, and zero waste. All scraps are either donated, or upcycled. 

All our transactions and delivery methods are confidential and discreet.For legal purposes, the name “Virtue & Valour” and address of our company will be on the shipping label, but there are no external logos. There will also be the recipient’s information, with your name provided at checkout for the shipping and your postal address. This can be changed if it might be an issue.Orders outside of Canada will have a customs box listing the contents of your package. It will read as follows: The word "fashion harness" and the value. It will not list any further  contents or description. Confirmation emails and SMS will be sent with the name used to create your account. All our orders are shipped in soft mailers made of recycled plastic.

Virtue & Valour is a sustainable brand. Being an ethical and sustainable fashion brand means that we are focused on the common good, instead of just profits. It means that we see ourselves as part of an ecosystem, where we can have a positive impact. It means that we are committed to choosing the most ethical solution, every time. And It means that we will constantly be growing and striving to do even better.We use hyperlocal manufacturing - everything is designed and produced in Toronto by a small team. By creating items with various adjustment points, we increase the lifespan of your garments, keeping more waste from the landfill.We proudly offer a discount if you are a sex worker or Black, Indigenous, or a Person of Colour. Pleasereach out via our contact form oremail us herefor your coupon.

Shipping

Orders will be shipped to the exact address provided at checkout, using the shipping method selected at checkout.

Accordion pane content

Once an order has been shipped, we no longer have any control over where or when it will arrive. If you’re having issues with delivery, please reach out so we can contact the postal service to open an investigation.

If a package is not picked up, the address provided to us is incorrect, or the duty is not paid and it is returned to us, we will ask you to cover re-shipping fees if you wish to have it re-sent. Please do so within 1 week of being contacted. Otherwise orders will be donated.

While shipping is free, any further shipping required will be the sole responsibility of the buyer. 

I ship internationally!

From time to time extra fees may arise in shipping. Any customs and duties fees are not included in our pricing and are the sole responsibility of the buyer.

  • Canada

3-4 Business Days (tracked and insured)

  • United States

First Class: 4-6 business days (tracked and insured)

  • International

Tracked Packet: 21 business days (tracked and insured)

Returns

We want you to love your purchase from us, and we're here to help in any way we can. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to cover the postage of the return on its way back to us.


To start a return, you can contact us at hello@virtuevalour.com.

We take great care in checking the accuracy of every item we ship, but if you do happen to notice a manufacturing error, please let us know within 7 days of receiving your order. We'll investigate and work with you to make any necessary adjustments. Just keep in mind that any modifications to an item, aside from sizing adjustments, will be considered final sale and not eligible for alterations.

We appreciate your business and hope that you'll love your purchase. If you have any questions or concerns, please don't hesitate to reach out to us. We're always happy to help!

Detailed shot of a red harness over fishnet stockings.

Still need help? Send me a note!

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