Getting Started

All items are made in-house in our studio in Toronto, Canada. The ultimate goal is to create sustainable items that reduce carbon emissions in the production process, and zero waste. All scraps are either donated, or upcycled. 

As production volumes fluctuate higher order volumes allow us to create jobs and training opportunities for those seeking employment in the community. 

All our transactions and delivery methods are confidential and discreet.For legal purposes, the name “Virtue & Valour” and address of our company will be on the shipping label, but there are no external logos. There will also be the recipient’s information, with your name provided at checkout for the shipping and your postal address. This can be changed if it might be an issue.Orders outside of Canada will have a customs box listing the contents of your package. It will read as follows: The word "fashion harness" and the value. It will not list any further  contents or description. Confirmation emails and SMS will be sent with the name used to create your account. All our orders are shipped in soft mailers made of recycled plastic.

Virtue & Valour is a sustainable brand. Being an ethical and sustainable fashion brand means that we are focused on the common good, instead of just profits. It means that we see ourselves as part of an ecosystem, where we can have a positive impact. It means that we are committed to choosing the most ethical solution, every time. And It means that we will constantly be growing and striving to do even better.We use hyperlocal manufacturing - everything is designed and produced in Toronto by a small team. By creating items with various adjustment points, we increase the lifespan of your garments, keeping more waste from the landfill.We proudly offer a discount if you are a sex worker or Black, Indigenous, or a Person of Colour. Pleasereach out via our contact form oremail us herefor your coupon.

Shipping

Orders will be shipped to the exact address provided at checkout, using the shipping method that has been paid for.

Once an order has been shipped, we no longer have any control over where or when it will arrive. If you’re having issues with delivery, please reach out so we can contact the postal service to open an investigation.

If a package is not picked up, the address provided to us is incorrect, or the duty is not paid and it is returned to us, we will ask you to cover re-shipping fees if you wish to have it re-sent. Please do so within 1 week of being contacted. Otherwise orders will be donated.

While shipping is free, any further shipping required will be the sole responsibility of the buyer. 

We ship internationally!

Any customs and duties fees are not included in our pricing and are the sole responsibility of the buyer.

Canada

Priority: 1-4 business days (tracked and insured)

United States

Expedited Parcel: 4-8 business days (tracked and insured)

International

Tracked Packet: 6-11 business days (tracked)

Xpresspost International: 4-8 business days (tracked and insured)

Returns

We want you to love your purchase from us, and we're here to help in any way we can. While we don't accept returns for change of mind or incorrect sizing, we understand how important it is to get the perfect fit. That's why we have a unique size chart posted, and we encourage you to reach out with any sizing questions before making a purchase. We're happy to assist you and ensure that you find the right fit for your needs.

We take great care in checking the accuracy of every item we ship, but if you do happen to notice a manufacturing error, please let us know within 7 days of receiving your order. We'll investigate and work with you to make any necessary adjustments. Just keep in mind that any modifications to an item, aside from sizing adjustments, will be considered final sale and not eligible for alterations.

We appreciate your business and hope that you'll love your purchase. If you have any questions or concerns, please don't hesitate to reach out to us. We're always happy to help!

Misc.

We are currently accepting wholesale clients. Please reach out via our contact form or send us an email. 

We believe in teaching, making and creating. We believe in accessibility.In an effort to reduce waste we are accepting used hardware to be used for teaching. Let us keep your old hardware out of the dump, and to thank you will will provide you with a discount on your brand new item!We are accepting used hardware - Dee rings, O rings, buckles (1/2 inch, 3/4 inch). By donating hardware you will allow us to teach more and create more accessible (low cost) classes to those interested in learning the craft. Please contact us if you would like to donate hardware, and we will happily provide you with a discount code for the purchase of something new.

Still need help? Send us a note.

Contact Us